Next thing, I would suggest here is to uninstall and reinstall HP Print and Scan Doctor: Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. IN the meantime, let's try these steps here: What exactly seems to be an issue with the printer?Īre you having issues while printing/scanning/copy?Do you get any error message on the printer screen or on the computer screen.ĭid you try to uninstall and reinstall HP Print and Scan Doctor? To provide you with an accurate solution, I'll need a few more details: Don't worry we'll work together to help you find a solution. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to your HP OfficeJet printer. HP Instant you for showing your interest in HP Support Forums.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 Comments
Leave a Reply. |